Will the COVID-19 affact the after-sale service of overseas customers?
The after-sale service of the extrusion machine from Qingdao Zhongkaida Plastic Machinery will not be affacted by the COVID-19.
Many customers feel worried about the after-sale service, as during COVID-19 period, there is some difficulties for us to send an engineer out. But we have rich experince in on-line teaching, which will help the customers to install and run the machine with the guidence of the engineers. In this way, we have successfully installed 3 lines of machine from India, Nigeria and Pakistan. All customers are feel quite satisfied, and any time they have questions or problems, we will help them to solve at the first time.